Returning goods

If you buy goods that are faulty, not as described or unfit for purpose, you have the right to return them.

And if your item was bought online, over the phone or by mail order, you have additional rights to return it under the "Consumer Contracts Regulations".

The Consumer Contracts Regulations gives you a cancellation period that starts the moment you place your order and ends 14 days from the day you receive your goods.

You're entitled to an automatic refund if you return it within 30 days otherwise you must give the us a chance to make a repair or replacement.